An informational interview is a one-on-one meeting between an information seeker (i.e., student or career changer) and an information provider (i.e., industry professional). The seeker gathers in-depth information about career fields, positions of interest, and industry trends. While it is highly recommended to conduct informational interviews in person (the seeker is more memorable when seen and heard), it is acceptable to connect virtually or speak over the phone.
Informational interviews are valuable because they can lead to expanded networks, guidance and mentorship, a better understanding of industry terminology/trends, and the occasional lead to a job or internship offer (although this should not be the expectation).
Some of the resources available to find professionals to conduct informational interviews include:
When asking for an informational interview, a seeker should consider conveying the following in their initial message/connection:
Check out this video on what you need to know about setting up and conducting an informational interview. Once an informational interview has been scheduled, the student can best prepare by creating a list of questions to ask the information provider.
After an informational interview, we suggest seekers ask for additional contacts of other professionals the information provider might recommend. This will build networks even further. Seekers should always write a thank-you email and keep information providers updated on their progress.